TellHappyStar is an online customer satisfaction survey platform for Hardee’s and Carl’s Jr., collectively known as Happy Star. It allows customers to provide feedback on their dining experiences and is available in both English and Spanish.
If you’re familiar with Hardee’s and Carl’s Jr.’s TellHappyStar survey, you’re in luck. This guide provides detailed information about participating in this online survey for one of the top food systems, Hardee’s Food System Inc.
Hardee’s Food System Inc. is a leading food chain in the USA, renowned for its quality services and affordable prices. One of the best strategies for business growth is gathering customer feedback. To this end, Hardee’s has launched the TellHappyStar survey, offering participants the chance to win rewards such as a $1000 gift card or voucher.
If you have recently visited a Hardee’s restaurant, you can effortlessly leave your feedback on the official survey website, TellHappyStar.com. Simply enter your order code and provide your feedback to stand a chance to win exciting gifts.
TellHappyStar Survey
The TellHappyStar survey collects valuable customer reviews to improve services and food quality at Hardee’s and Carl’s Jr. restaurants. This feedback platform allows customers to rate their dining experience and receive gifts and discount offers on their next visit.
By participating in the TellHappyStar survey, customers help the restaurants identify areas needing improvement, ensuring previous customers remain satisfied and attracting new patrons. This reciprocal service program benefits both the customers and the food chain, fostering a positive relationship and continuous enhancement of the dining experience.
Through this survey, Hardee’s and Carl’s Jr. can make necessary modifications to their offerings, demonstrating a commitment to customer satisfaction and quality service.
How to Participate in Hardee’s Customer Satisfaction Survey (TellHappyStar Survey)
If you are interested in participating in Hardee’s customer satisfaction survey but are unsure how to proceed, this guide will provide you with detailed instructions. The TellHappyStar survey allows you to provide feedback on your recent dining experience at Hardee’s and offers rewards for your participation.
Steps to Take Part in the TellHappyStar Survey:
- Visit the Official Website
- Go to the official Hardee’s Customer Satisfaction Survey website at TellHappyStar.com.
- Select Your Preferred Language
- The survey is available in English and Spanish. By default, it is in English, but you can select your preferred language from the options provided.
- Enter Receipt Information
- Locate your recent Hardee’s receipt and enter the agency number printed on it. This number is essential for verifying your purchase and starting the survey.
- Provide Visit Details
- Next, you will need to enter the date and time of your visit. Ensure this information matches what is on your receipt.
- You will also need to confirm your age by selecting “Yes” from the minimum age requirement drop-down menu.
- Start the Survey
- After entering all the necessary details, click the “Start” button to begin the survey.
- Answer Survey Questions
- The survey will present a series of questions about your recent experience at Hardee’s. Answer these questions honestly and thoroughly, as your feedback is crucial for the company’s service improvement.
- The questions may cover various aspects such as food quality, service speed, restaurant cleanliness, and staff behavior.
- Provide Additional Comments
- Before finalizing your survey submission, there will be a section for additional comments. Use this space to provide any specific feedback or suggestions that were not covered in the survey questions.
- Receive Validation Code
- Upon completing the survey, you will be directed to the rewards page. Here, you will receive a validation code.
Important Tips:
- Keep Your Receipt: Ensure you keep your receipt safe after your visit, as you will need the information on it to participate in the survey.
- Complete the Survey Promptly: It is best to complete the survey soon after your visit while the details are still fresh in your mind.
- One Survey per Receipt: Note that only one survey can be completed per receipt. Multiple entries from the same receipt will not be accepted.
Benefits of Participation:
- Customer Feedback: Your input helps Hardee’s understand what they are doing well and what needs improvement.
- Rewards: By participating in the survey, you stand a chance to win various rewards such as a $1000 gift card, vouchers, or discounts on your next purchase.
By following these steps, you can easily participate in the TellHappyStar survey and contribute to improving Hardee’s services while enjoying the potential rewards. Visit TellHappyStar.com to get started today.
Things to Keep in Mind for the TellHappyStar Survey
Before proceeding with the TellHappyStar Survey, it’s important to be aware of some key details to ensure a smooth experience. Here are the essential points to consider:
- Participating Locations:
- The TellHappyStar Survey is available only at participating Hardee’s and Carl’s Jr. stores. Make sure your visit was to a location that is part of this survey program.
- One Survey per Receipt:
- You can participate in only one survey per receipt and per visit. Ensure you use your receipt for a single survey entry.
- Receipt and Validation Code:
- To redeem the benefits of the survey, you must provide the receipt along with the validation code at participating restaurants. This validation code is given after completing the survey and is necessary to claim your reward.
- Exclusive Offers:
- The survey offer cannot be combined with other offers, coupons, discounts, or promotions. It must be used independently to redeem the specified rewards.
- Exclusions:
- The survey offer does not include items like hash rounds served during regular breakfast hours or free tokens after breakfast hours.
- Privacy Policy and Terms:
- Customers are advised to review the privacy policy and terms of the Service Management Group, which administers the survey. Links to these documents are provided on the TellHappyStar survey page.
By keeping these points in mind, you can ensure that you meet all the requirements for participating in the TellHappyStar Survey and fully benefit from the rewards offered.
Rules and Requirements for the TellHappyStar Survey
Hardee’s, a renowned casual dining restaurant chain, conducts the TellHappyStar Survey to gather customer feedback and enhance its services. Here are the main rules and requirements for participating in this survey:
- Participating Locations:
- The survey is only available at selected participating Hardee’s and Carl’s Jr. restaurants and stores.
- Age Requirement:
- Participants must be at least 18 years old.
- Residency:
- The survey is open only to residents of the United States.
- Receipt Requirement:
- A valid receipt with a survey invitation code is necessary to participate.
- Survey Frequency:
- Only one survey per receipt per visit is allowed.
- Survey Validity:
- The receipt is valid for 30 days from the date of purchase to participate in the survey.
- Device and Internet:
- An active internet connection and a device such as a mobile phone, PC, or laptop are required to complete the survey.
- Language Options:
- The survey is available in English and Spanish.
- Ineligibility:
- Employees of Carl’s Jr. and Hardee’s, along with their families, are not eligible to participate.
- Receipts without a survey invitation code are not valid for the survey.
Benefits of the TellHappyStar Survey
The TellHappyStar survey provides several benefits for both Hardee’s and its customers:
- Service Improvement:
- Collects valuable customer feedback to help improve services and food quality.
- Customer Engagement:
- Strengthens the relationship between the customers and the company.
- Rewards:
- Offers customers the chance to win rewards such as a free sandwich, a BOGO gift, or other discounts on their next purchase.
- Customers receive a validation code after completing the survey, which can be used for the offers printed on their receipt.
Common Questions in the TellHappyStar Survey
The survey typically includes questions about:
- Order Delivery Time:
- How long did it take to receive your order?
- Food Prices:
- Were the food prices fair?
- Restaurant Accommodation:
- What are the accommodation possibilities of the restaurants you visited or are located in your neighborhood?
- Cleanliness and Hygiene:
- Food Quality and Quantity:
- How was the quality and quantity of the food served?
- Employee Behavior:
- How maturely were the employees handling different scenarios and customers?
Conclusion
The TellHappyStar Survey is an excellent opportunity for customers to provide feedback and receive rewards. Participation requires a recent receipt from Hardee’s or Carl’s Jr. with a unique invitation code. This guide provides all the necessary information to take part in the survey and benefit from the rewards offered.
If you have any further questions about the TellHappyStar Survey, feel free to ask them in the comment section below.