Bruegger’s Bagels uses the straightforward but efficient TellBrueggers.com BagelTalk Guest Survey to interact with its patrons. The organization gets insightful input on their dining experiences through this poll. This enables Bruegger’s to modify its products and services to better satisfy customers and gives three complimentary bagels as a thank you to regular customers.
Since its establishment in 1983, Bruegger’s Bagels has expanded tremendously, and it now has more than 260 locations in the US and Canada. In spite of this expansion, the business consistently solicits feedback from its clients in order to foster a close relationship. One important tool in fostering this relationship is the BagelTalk Guest Survey, which gives users a forum to express their thoughts.

How to Participate in the TellBrueggers Survey
Participating in the TellBrueggers.com survey is a straightforward process. It involves a few simple steps, which are outlined below:
- Obtain a Purchase Receipt: A recent purchase receipt from Bruegger’s Bagels is required to participate in the survey. The receipt contains important information such as the store number, date, and time of the visit, which must be entered on the survey website.
- Access the Survey Website: Customers can access the survey by visiting www.TellBrueggers.com. The website provides a user-friendly interface that guides participants through the process.
- Enter Required Information: Upon entering the website, participants are prompted to input the details from their receipt, including the store number, date, and time of visit.
- Answer the Questionnaire: The survey includes a series of questions about the customer’s experience. These questions cover various aspects, such as food quality, staff friendliness, restaurant cleanliness, and overall satisfaction. Customers are encouraged to provide honest feedback that will help Bruegger’s improve its offerings.
- Receive a Validation Code: After completing the survey, participants are given a validation code. This code can be used to redeem a reward, typically 3 free bagels, on their next visit to Bruegger’s.
Eligibility Requirements and Rules for Participation
To ensure a fair and smooth survey process, Bruegger’s Bagels has established a few basic rules and requirements that participants must follow:
- Internet Access: The survey is conducted online, so participants need access to the internet via a computer, tablet, or smartphone.
- English Language Requirement: The survey is available only in English, so participants must be able to understand and respond to the questions in that language.
- Purchase Requirement: To participate in the survey, a valid purchase receipt from Bruegger’s Bagels is necessary. This ensures that only actual customers provide feedback.
- One Entry Per Receipt: Each receipt can only be used once to participate in the survey. This rule prevents customers from entering multiple times using the same receipt.
- Validation Code Usage: The validation code received upon completing the survey must be used within the specified timeframe. The reward is not transferable and cannot be exchanged for cash or other products.
By following these rules, participants can complete the survey without any issues and enjoy their rewards on their next visit to Bruegger’s Bagels.
History of Bruegger’s Bagels
Bruegger’s Bagels was founded in 1983 by Nordahl Brue and Mike Dressel in Troy, New York. Their goal was to bring authentic New York-style bagels to the rest of the United States. The company quickly gained popularity for its fresh, hand-crafted bagels made with simple ingredients.
Over the years, Bruegger’s expanded its menu to include not only bagels but also sandwiches, salads, desserts, and freshly brewed coffee. This expansion helped the company grow, and today it operates more than 260 locations across the U.S. and Canada.
Despite its growth, Bruegger’s has remained true to its roots, continuing to use traditional methods to bake its bagels. The company’s commitment to quality has earned it a loyal customer base, and the BagelTalk Survey helps ensure that customers continue to enjoy their experiences at Bruegger’s.
The Importance of Customer Feedback in Improving Bruegger’s Services
Customer feedback is crucial for any business, especially in the competitive food service industry. Bruegger’s Bagels recognizes this and uses the BagelTalk Guest Survey as a key tool for gathering customer insights. These insights help the company improve its services, products, and overall customer experience.
- Service Quality: One of the main areas of focus for the survey is the quality of service provided by the staff. By gathering feedback on this aspect, Bruegger’s can identify areas where staff training may be needed or where improvements can be made to enhance customer service.
- Product Development: The survey also asks customers about the quality of the food they ordered. This information helps Bruegger’s make informed decisions about its menu, such as introducing new items or improving existing ones based on customer preferences.
- Restaurant Cleanliness: Cleanliness is an important factor for customers when choosing where to dine. The survey allows Bruegger’s to monitor the cleanliness of its locations and address any issues raised by customers.
- Overall Customer Satisfaction: By asking customers to rate their overall satisfaction, Bruegger’s can gauge the success of its operations and identify areas that need improvement. This ensures that the company continues to meet or exceed customer expectations.
Popular Menu Items at Bruegger’s Bagels
Bruegger’s Bagels is best known for its wide variety of bagels, but the menu offers much more than that. Some of the most popular items include:
- Cheesy Hashbrown Bagel: A fan favorite, this bagel combines the savory flavors of cheese and hash browns for a delicious treat.
- Jalapeño Cheddar Bagel: For those who enjoy a little heat, the Jalapeño Cheddar Bagel is a perfect choice. It pairs well with Bruegger’s cream cheeses, such as Sriracha Honey or Garlic & Herb.
- Farmhouse Sandwich: This hearty breakfast sandwich features eggs, bacon, and cheddar cheese, all served on a freshly baked bagel.
- Supernova Sandwich: A lunch favorite, the Supernova features smoked salmon, capers, and cream cheese on a bagel of your choice.
- Desserts: For those with a sweet tooth, Bruegger’s offers desserts like Chocolate Chip Cookies and Blueberry Muffins.
With such a diverse menu, there’s something for everyone at Bruegger’s Bagels.
Customer Care and Support
Bruegger’s Bagels is committed to providing excellent customer service, both in-store and through its various customer care channels. If customers have questions or concerns, they can reach out to Bruegger’s through the following methods:
Customer Service Form: Available on the Bruegger’s website, the customer service form allows customers to submit inquiries or complaints. The form requires customers to provide their contact information and a description of the issue, and Bruegger’s representatives will follow up as needed.
Customer Helpline: For those who prefer to speak with someone directly, Bruegger’s offers a customer helpline. By calling 1-888-8BAKERY, customers can receive assistance with their questions or concerns.
Parking lot has twice the cars that the donut place next door has. @Brueggers great place for eats. Staff here is excellent as always. pic.twitter.com/vY7EiaOmLx
— Eric VanEpps @VanEppsAuthor.BSKY.Social (@VanEppsAuthor) May 1, 2022
Great service.
— Eric VanEpps @VanEppsAuthor.BSKY.Social (@VanEppsAuthor) February 23, 2022
Waited on by the nicest people.
Thanks. pic.twitter.com/wKVUTuPSt3
Brueggers customers be like: pic.twitter.com/iQwz9YbX4C
— 𝒯𝒶𝓈𝒽𝒶 (@alillupii) February 4, 2022
Finally got my hands on my favorite bagel from @Brueggers Cheddar and Jalapeño Bagel!!! THE BEST. pic.twitter.com/f5VEd3uHLs
— Shae Roberts 🌊 (@shaedreams1) January 17, 2022
In honor of #NationalBagelDay we decided to enjoy some delicious bagels from @Brueggers 🥯 pic.twitter.com/VZ41GZoS9d
— Pam Herndon – State Farm Insurance Agent (@AgentPamHerndon) January 15, 2022
Friday is technically the weekend, right? Enjoy the weekend with one of our famous Breakfast Sandwiches. See you soon🙂 pic.twitter.com/ZEUCUBeGZa
— Bruegger's Bagels (@Brueggers) October 15, 2021
It's #NationalBreakfastDay! You know what that means. Another perfect excuse to stop by 📌Brueggers and get your favorite breakfast sandwich.
— Bruegger's Bagels (@Brueggers) September 26, 2021
(📷 IG: @one_freaky_foodie) pic.twitter.com/bKAoqprR4Z
You know it's good when the kiddos approve! #BrueggerBabies
— Bruegger's Bagels (@Brueggers) September 24, 2021
(📷 IG: @mrs.chappy) pic.twitter.com/TWhgEbTdcG
Brisket for breakfast? Say no more! pic.twitter.com/PPzSKS9vwx
— Bruegger's Bagels (@Brueggers) September 21, 2021
Today is a perfect day to treat yourself to a bagel, coffee, snack or whatever you need! Can't wait to see you. pic.twitter.com/raZuPNtJws
— Bruegger's Bagels (@Brueggers) September 14, 2021
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TellBrueggers.com On Social Media
Bruegger’s Bagels is active on several social media platforms, including Facebook, Twitter, and Instagram. Customers can reach out to the company through these platforms, where Bruegger’s representatives are quick to respond to inquiries and feedback.
The Impact of Customer Surveys on Business Growth
The BagelTalk Survey is more than just a tool for gathering feedback. It plays a key role in Bruegger’s business growth by helping the company maintain a strong connection with its customers. Here are some of the ways the survey impacts the business:
Improved Customer Satisfaction: By listening to customer feedback and making improvements based on their suggestions, Bruegger’s can ensure that customers have a positive experience every time they visit.
Increased Loyalty: Offering rewards like 3 free bagels encourages repeat business. When customers feel valued and appreciated, they are more likely to return to Bruegger’s and recommend it to others.
Enhanced Menu Offerings: Feedback on food quality helps Bruegger’s make informed decisions about its menu. This allows the company to introduce new items that customers will love while improving existing offerings.
Operational Improvements: The survey also helps Bruegger’s identify operational issues, such as slow service or unclean locations. By addressing these issues, the company can improve its overall operations and provide a better customer experience.
In summary
As part of Bruegger’s Bagels’ strategy to stay in touch with its consumers and always improve its services, the TellBrueggers.com BagelTalk Guest Survey is essential. The organization uses this poll to get insightful input that helps it increase customer happiness, expand its product offerings, and spur corporate growth.
Customers can express their thoughts and make their voices heard by taking part in the survey. Additionally, the benefit of