Panda Express has launched the Pandaguestexperience survey to gather feedback from its patrons. This survey helps the company maintain its positive reputation by understanding customer experiences, identifying areas for improvement, and recognizing excellent service.
How to Participate
Online Method:
- Purchase and Receipt: Make a purchase at Panda Express and keep the receipt.
- Visit Survey Website: Go to the Panda Express survey webpage.
- Enter Survey Code: Input the survey code found on your receipt.
- Complete Survey: Answer questions about your experience, food quality, and service.
- Receive Validation Code: Upon completing the survey, you will receive a validation code to redeem for a complimentary meal on your next visit.
Phone Method:
- Save Receipt: Ensure the receipt is within two days of the purchase.
- Call Survey Line: Dial 888-51-PANDA.
- Answer Questions: Provide feedback over the phone.
- Receive Confirmation Number: Note the validation code given to you.
- Redeem Meal: Use the receipt with the validation code at your next visit to Panda Express.
Guidelines and Requirements
- Age Requirement: Must be at least 18 years old.
- Receipt Validity: Receipt must be used within two days of purchase.
- Participation Frequency: Unlimited entries allowed; however, each receipt can only be used once per visit.
- Receipt-Free Option: As of 2022, participation without a receipt is possible.
Survey Benefits
Participants who complete the survey receive a coupon code for a complimentary small entrée when purchasing a 2-entrée Plate, though the specific reward may vary (Panda Guest Experience) (Panda Guest Experience International) (EPISURVEYOR) (Happy Customers Review).
Contact Information
- Customer Service: 1-800-877-8988
- Phone Number: 626-799-9898
- Postal Address: PO Box 1159 Rosemead, CA 91770
For more detailed information, you can visit the official survey websites:
- Pandaguestexperience.com
- Pandaexpress.com/feedback
Pandaguestexperience.com Survey Guidelines
- Purchase Requirement: Typically, you need to make a purchase at a Panda Express restaurant. However, as of 2022, participation without a receipt is also allowed.
- Age Requirement: Participants must be at least 18 years old.
- Receipt Validity: If using a receipt, it must not be older than two days.
- Frequency: Participants can complete the survey multiple times, but each receipt can only be used once per visit.
About Panda Express:
- Founders: Panda Express was founded by Peggy and Andrew Cherng.
- Scale: It operates over 2,000 restaurants in Asia and North America.
- History: Initially, Panda Express locations were primarily in food courts of large retail centers. Due to high demand, the chain now has standalone locations as well.
Contact Information:
- Customer Service Number: 1-800-877-8988
- Phone Number: 626-799-9898
- Postal Address: PO Box 1159 Rosemead, CA 91770; Panda Express Guest Care.
For more information, you can visit the official Panda Express survey website Pandaguestexperience.com.